Refund & Return Policy – Swagly.in

Last Updated: 1/12/2025

We want you to love your purchase. If something isn't right, we’re here to help.

1. Return Eligibility

You can request a return if: The product is damaged/defective You received the wrong item The product is missing parts or accessories Return window: 7 days from delivery date Items NOT eligible for return: Used or damaged items caused by customer Items without original packaging Hygiene-related items (if applicable)

2. Refund Process

Once we receive and inspect the returned item: Full refund will be issued to your original payment method OR You may choose a replacement product Refund timeline: 2–3 business days for approval 5–7 business days for bank/card processing

3. Cancellation Policy

You may cancel an order before it is shipped. Once shipped, cancellation is not possible — you must request a return after delivery.

4. Damaged or Wrong Product?

Email us within 24–48 hours of delivery with: Order ID Product photos/videos Description of the issue Our team will verify and initiate a suitable solution.

5. Contact for Returns

Email: swagly.in@yahoo.com